decent company, but needs direction and focus. - Anonymous employee A Place for Mom Employee Review

3.0
Jul 11, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some (limited) career growth, free coffee/drinks, nice location (for now), orca cards or parking reimbursement provided, free service (less irate customer complaints)

Cons

executives and management lack focus. it feels like the goal at hand is ever changing with very little consistency. it is also "cliquey" at corporate headquarters, with certain people given special treatment above others depending on who you know. the corporate floor treats the call center floor like dirt or, for lack of a better term, special needs children. the pay could also be better - their bonus structures and pay raises always change and aren't always fair.. tends to go by seniority instead of who's performing the best and doing the most work. also, if you need a vacation all there is is PTO, it's all in one giant pool so you must use it for sick time as well. health benefits are expensive.

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5.0
Jul 14, 2026
Recommend
CEO approval
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Pros

Growth opportunities build communication skills

Cons

Multiple conversations improve adaptability consistently

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission is good. The product is good,

Cons

There isn't enough customer support to see how good the products are. The board runs the show, but they are surrounded by yes men, that make bad decisions

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