metric requirements are unrealistic * make us fight for hours but keep hiring more people *you blink and they have changed something, *they do not show you your QA sheets they just tell you what score you got so you have nothing to base your metrics on except their little spreadsheet, *they constantly harangue you for the smallest little things *they do not allow scheduling by seniority or achievement but first come first serve and they make it so that you have no choice but to work all weekend if you want more than 12-14 hours a week *they have streamlined the scripting so much that there is little time for empathy or rapport but they expect to build it in about 4 sentences *their systems are finicky and buggy and they do not pay your for tech issues related to their own systems *the list goes on
