Pros
I cannot actually come up with enough "pros" to meet the 20 word minimum, as there are none. There, I did it!
Cons
If your glowing, 5-star reviews sound like they're written by your marketing team, they probably are. In actuality, this was the worst place I've ever worked. I was associated with their Seattle call center. They had us train a new group of call center reps in another state, assuring us that this was only to take "over flow" and "after hours" calls, and, oh yeah, pay no mind to the fact that the minimum wage where they are was MUCH lower than in Seattle. (Nobody bought that, BTW.) You guessed it, they fired the entire call center and replaced them with the MUCH cheaper group we trained...outsourced! I know it happens frequently, my issue with the situation was the completely unnecessary dishonesty in so many areas. Karma appears to be catching up, however. It usually does eventually.