Wearing 5 hats and adding more each day - Elder Care Advisor A Place for Mom Employee Review

2.0
Feb 7, 2011
Recommend
CEO approval
Business Outlook

Pros

Being home is wonderful! Working with Families is the best! Being able to follow through from start to finish knowing you have helped loved ones by referring them to communities is amazing! Commissions can be very lucrative if the lead pool is strong that month. Early success training makes a huge difference in your commissions, which helps promote you into making great early success bonuses. Great training for 2.5 days (though there is allot they need to reinforce). Seattle is a great town and APFM pays all of it. Technology is pretty good. Phone system are awful!!! IT department is great! Being able to sit back and work is the best part! or was.

Cons

They are always changing the criteria for Eldercare Advisors. They ramp up the new hires with huge pools of leads and drop them off as fast as they can expecting them to find their own. Oversaturated Markets that don't want to give referrals to us as they exchange with one another. Saves time and money! Days used to be working with families were great. Within 4 months it was developing referrals, visiting communities, partner love, 10 day protocols, chasing partners that owed you money, 500 calls a month minimum and you don't put down more than 40 hours a week. When honestly you work 65 - 70 just to make numbers. Turnover is unbelievable! People quitting or fired weekly. Partners are concerned we are not professional. Partners ask for leads under the table as experienced EA do it to generate referrals. What an eye opener for those who love this industry, the familes and their work. It sours the soul and its why we are all leaving.

Explore other reviews about A Place for Mom

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Meaningful work that helps families

Cons

Performance goals keep the team motivated and focused

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The role allowed me to help families during important and emotional decisions.

Cons

It was difficult to stay motivated when the pressure kept increasing especially when balancing compassion for families with demanding targets.

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