Need change in the company - Battery Tech AAA Club Alliance Employee Review

1.0
Jul 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits good PTO

Cons

No room for advancement constantly being made to work holidays and overtime working on your days off management doesn’t care about your family life at all they care about is called Volume and money at first it was a great place to work but then they took tow trucks a way in Richmond Fleet and made me work a battery truck and sell which I hate They keep promising to expand the fleet which they never do the trucks a run down they never fix anything they just put a Band-Aid over top of it that you can do your job your survey scores are always low because you run so many calls and eta are behind so that you don’t get your incentive they’re always changing the incentive process so that they make sure that you do not get your Bonus

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AAA Club Alliance Response
7y
We appreciate your feedback. Without a doubt, our fleet drivers are the hardest working Associates, helping our Members 365X24 in all weather conditions isn’t easy. Incentives are created and changed to reward the difficult nature of this position, we're dedicated to making it the best for all.

Explore other reviews about AAA Club Alliance

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I Love My Job And try to make the best of it everyday thank you all for everything yall helped me achieve

Cons

Never give up and stand up for yourself and what you believe.

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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