Consider Elsewhere - Asa AAA Club Alliance Employee Review

2.0
Jun 2, 2020
Recommend
CEO approval
Business Outlook

Pros

The pto package is very good and if you enjoy sales goals and competition then this is the job for you

Cons

AAA Club Alliance is very different from any other AAA location you work at. Club Alliance is across many states and has one goal only and that is sales and money. Unfortunately they think of the money before the member and employee. Obviously companies need to make sales but it should not be in this way or environment. It is also a shame to see during a pandemic how they manage their time and treat their employees. and think an email showing concern is going to make us feel better. Extremely micro managed and gives no trust. Some employees who cheat are praised, yet upper management are clueless. Following the rules will not get you far in making your goals as I have experienced.

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AAA Club Alliance Response
6y
Thank you for sharing your feedback with us. We believe that our associate’s well-being is just as important as member satisfaction. Your opinion matters to us, as we are always looking for ways to improve.

Explore other reviews about AAA Club Alliance

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I Love My Job And try to make the best of it everyday thank you all for everything yall helped me achieve

Cons

Never give up and stand up for yourself and what you believe.

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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