There is no moving forward once you hit a certain level. It's a bit of a scam unfortunately. - Insurance Agent AAA Club Alliance Employee Review

1.0
Jun 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice office, decent co-workers. I've met some very nice people who are really good at giving exemplary customer service.

Cons

I am considered a top-performer. I started with a specific commission structure that has been changed 3 times in 5 years and not to my advantage. The more you produce the more they find ways to decrease your pay. You build a book of business for this company with the promise that when you finally go on commission you will make considerably more money. And you should, except that as the book you are responsible for grows, it becomes impossible to service it and therefore your new sales basically are cut in half. It is quite a good plan for the company, horrible for the agent. As a top performer you are given little gifts such as sporting event tickets and lots of praise. That's to keep you producing until you get to that level where you can't due to servicing. Then, I believe they expect you just to fall off and leave while they fill up with another group of suckers who will fall for the same trick. It's a borderline scam. Great place to learn about insurance, but you probably should have a plan B and be ready to get out within 2 years because you most likely are wasting your time. It's really heartbreaking to see some of these commissioned agents who put a lot of work into this being thrown by the wayside. And when you do leave they keep all your commissions in-house. That is the reason to drive the commissioned agents away and fill up the back end with new, low-paid agents.

avatar
AAA Club Alliance Response
6y
Thank you for taking the time to write your review. We appreciate you bringing your concerns to our attention, and will do our best to address these concerns in order to improve.

Explore other reviews about AAA Club Alliance

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

avatar
AAA Club Alliance Response
2mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

See reviews by: Helpful|Rating|Date|All