As a last resort. - Anonymous employee AAA Club Alliance Employee Review

1.0
Jan 29, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tuition Reimbursement is the only thing that was good about that job. They are clueless and will pay for just about anything as long as you don't declare a major.

Cons

Lack of communication from management with any updates. Many times I would do something the way I always have then to be told I was doing it wrong and they don't do it that way any more, but no one ever mentioned that it was changed when it happened. Don't expect to get promoted unless you kiss ass or have someone in your family that is high up. People work so hard and take on extra responsibilities for hopes of a promotion that never happens. If you like being a robot and being told every word that your supposed to say then you'll love it here!

Explore other reviews about AAA Club Alliance

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I Love My Job And try to make the best of it everyday thank you all for everything yall helped me achieve

Cons

Never give up and stand up for yourself and what you believe.

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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