A good start or a good finish, not for the long haul. - Anonymous employee AAA Club Alliance Employee Review

2.0
Aug 3, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is genuinely friendly to non-traditional families, and the educational benefit is very generous. Not very stuck on protocol internally. Even top management is very informal in everyday encounters. Benefit package is still pretty good.

Cons

No real effort to develop internal talent. Too many people interested in just keeping below the radar, no real push for excellence.

Explore other reviews about AAA Club Alliance

5.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family Work balance Opportunity for advancement

Cons

There are no cons for this employer

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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