A terrible place to work - Manager AAA Club Alliance Employee Review

1.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Work/home balance isn’t too bad

Cons

Only cares about making more money; customers and employees are only useful to achieve the goal

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AAA Club Alliance Response
4y
Thank you for taking the time to leave a review, along with your feedback for AAA Club Alliance. We are happy that our efforts on working from home had been a positive experience for you. We are disappointed to hear about some of the other things you've experienced. We value the hard work of our Associates, and we hope that AAA can be a place where all Associates can grow their careers and advance to new heights along with us. If you feel comfortable you may share any further information with us at reviews@aaamidatlantic.com. All feedback will remain confidential will be used to help influence positive change at AAA.

Explore other reviews about AAA Club Alliance

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I Love My Job And try to make the best of it everyday thank you all for everything yall helped me achieve

Cons

Never give up and stand up for yourself and what you believe.

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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