In >30 years, what I always wanted retail Car Care to be! - Anonymous employee AAA Club Alliance Employee Review

5.0
Jan 22, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked for top nationwide chains in every capacity, from GS through Regional Mgmt. No other company legitimately cares this much for it's employees and customers. Your constant growth, developement, and learning is critical to the company. (Tuition reimbursement unmatched by anyone else). Your ability to balance life and work is proven by the fact that you START earning paid time off, day one, and get over 3 weeks the 1st year. Incredible medical, dental and free life insurance. The main PLUS versus all others is the way leadership treats you and the security of coming home after a hard day's work not worrying about if you'll have a job. The opportunities for advancement here cannot be touched by any other company in this field. A stellar car technician or GS can be a store manager or in district leadership. A store manager can become a district manager and above. There are MANY tenured people here which communicates a lot to me. there are senior VP's who once were regular sales associates. We all live and function with our Shared Values at the forefront: Respect, Integrity, Quality, & Teamwork. CEO is one of the most humble CEO's I've met.

Cons

The fact that you actually are expected to show up and do your job. (Same "Con" as anywhere). The quality and excellence standards expected towards all AAA's customers is higher than anywhere I've been. (Not necessarily a bad thing in my book).

Explore other reviews about AAA Club Alliance

5.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family Work balance Opportunity for advancement

Cons

There are no cons for this employer

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

See reviews by: Helpful|Rating|Date|All