Poor management in marketing - Manager AAA Club Alliance Employee Review

2.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

work one day from home

Cons

Poor leadership at the top. New executives in marketing were ok at best. Very outdated leadership model. Very clicky and no room for growth. If you like working in a lockerroom and have low self esteem this is a great place to work

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AAA Club Alliance Response
4y
Thank you for taking the time to submit your thoughts on working at AAA Club Alliance. When it comes to the room for growth and outdated leadership model, we realize we have some room to grow and are looking into these concerns. Change is constant in our business, and we value our Team Members and their insight. Your feedback will be shared with the management team, and if you feel comfortable you may share any further information with us at ACAReviews@aaamidatlantic.com. All feedback will remain confidential, will be used to help influence positive change at AAA.

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5.0
Jul 11, 2026
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Pros

I Love My Job And try to make the best of it everyday thank you all for everything yall helped me achieve

Cons

Never give up and stand up for yourself and what you believe.

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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