Big Company with Small Company Feel - Recruiter AAA Club Alliance Employee Review

5.0
Oct 2, 2015
Recommend
CEO approval
Business Outlook

Pros

AAA Mid-Atlantic provides state of the art equipment, as well as tools and resources that allow me to work smarter-not harder. Supportive management trusts and allows me to be an autonomous decision maker, in order to drive the work process forward. Culturally speaking, AAA Mid-Atlantic feels like a small company-everyone is friendly, yet they adhere to professional and ethical behavior. Lastly they offer employees a flexible work schedule, an excellent benefits package, and lots of great little perks.

Cons

None that I can think of. Overall I have found everyone to be welcoming. The company is growing, and they treat their employees very well.

Explore other reviews about AAA Club Alliance

5.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family Work balance Opportunity for advancement

Cons

There are no cons for this employer

2.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunities to travel Good training and education Good coworkers and clientele

Cons

Low hourly rate with promises of monthly bonuses which were impossible goals to meet Frequently understaffed with constant interuptions from time wasting calls and walkins making workload unmanageable and not allowed to stay late or take work home Never closing for even a foot of snow Too many mandatory trainings and after hours and weekend client travel events to host Very stressful and disheartening managing. Personally was frequently listed as top 10 sale of the week for whole AAA club Alliance, built a high end repeat clientele booking 20-50k trips with preferred vendors but still wasn't enough to ever qualify for the bonus. More praise and bonuses given to employees who signed more people up for an AAA visa. In 30 years as a travel agent I never had that volume of sales but I was making $18.50/hr. Less money than 20 years previous and got $1.50 total raise after 6 years. Stayed longer than I should've because of awesome appreciative clientele that AAA makes impossible to take with you thanks to signing them all up with AAA CCs which got them $1000s in vouchers to apply.

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