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AAA Life Insurance Company

Engaged Employer

Don't expect compassion from us just because we're insuring your life! - Anonymous employee AAA Life Insurance Company Employee Review

2.0
Jul 4, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some very nice employees in the midwest.

Cons

Underwriting has the power in this company and drives the business using a strict software guided customer approval process that rejects and downgrades a high percentage of applicants. Always playing catch-up with other insurers. Terriible marketing and field support. Customer contact is discouraged. Attitude that the customer is basically dishonest.

Explore other reviews about AAA Life Insurance Company

5.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive management, great culture and contributions are recognized

Cons

There is a lot of urgent work that pops up and limits ability to upskill and transform processes.

1
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AAA Life Insurance Company Response
1y
We appreciate your feedback and are happy to hear your experience has been positive. We will continue to work to create space for growth and development.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending on the position… Monday-Friday, partial remote work. Snacks in office in all break rooms. Some departments feel like a family and that they care about you which is nice. If you get into a good department, you feel like you’re heard and appreciated.

Cons

Management in some departments are absolutely terrible. They play favorites, and target those who they don’t like. You can go from being an exceptional employee to the dirt on their shoes real quick and you’ll know it. Upper management ask for anon feedback, but nothing changes. A lot of departments feel like a call center, and other departments expect you to do a ton of work while taking a ton of calls. If you don’t keep your numbers, which is hard to do, you’re in trouble

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AAA Life Insurance Company Response
2mo
Thank you for sharing your perspective on working at AAA Life. We’re sorry to hear about the challenges you experienced. Feedback like yours helps us identify areas where improvements are needed. We’re committed to addressing concerns and appreciate you taking the time to share this feedback.
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