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AAA Life Insurance Company

Engaged Employer

Run far far away - Inside Sales Representative AAA Life Insurance Company Employee Review

1.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home

Cons

Management, the job, customer service. Constantly taking calls that aren't meant for the sales area- then you get in trouble for your close rate being low despite people have been transferred or called the wrong number. Such as they call for roadside assistance and they end up on your life insurance line.

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AAA Life Insurance Company Response
1y
We are sorry to hear that you had concerns related to your work experience at AAA Life. We would like to discuss your concerns to have clear understanding - please email HR@aaalife.com with your full name and the appropriate team will be in touch within 48 hours to discuss. Thank you for making us aware.

Explore other reviews about AAA Life Insurance Company

5.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive management, great culture and contributions are recognized

Cons

There is a lot of urgent work that pops up and limits ability to upskill and transform processes.

1
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AAA Life Insurance Company Response
1y
We appreciate your feedback and are happy to hear your experience has been positive. We will continue to work to create space for growth and development.
3.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Depending on the position… Monday-Friday, partial remote work. Snacks in office in all break rooms. Some departments feel like a family and that they care about you which is nice. If you get into a good department, you feel like you’re heard and appreciated.

Cons

Management in some departments are absolutely terrible. They play favorites, and target those who they don’t like. You can go from being an exceptional employee to the dirt on their shoes real quick and you’ll know it. Upper management ask for anon feedback, but nothing changes. A lot of departments feel like a call center, and other departments expect you to do a ton of work while taking a ton of calls. If you don’t keep your numbers, which is hard to do, you’re in trouble

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AAA Life Insurance Company Response
2mo
Thank you for sharing your perspective on working at AAA Life. We’re sorry to hear about the challenges you experienced. Feedback like yours helps us identify areas where improvements are needed. We’re committed to addressing concerns and appreciate you taking the time to share this feedback.
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