Great benefits, too much pressure and not enough support or training - Branch Service Specialist AAA Missouri Employee Review

2.0
Oct 26, 2021
Recommend
CEO approval
Business Outlook

Pros

great benefits including a pension, health insurance, HSA/FSA with employer contributions to HSA accounts, 401K, life insurance, etc.

Cons

Managers do literally whatever they want and do not care to really work together and cohesively. Their idea of “teamwork” is making other employees pick up the slack from the more tenured employees while those employees get babied, for lack of a better word. severe lack of real support, no accountability, severe lack of communication, severe separation across departments even when they work 10 feet away from each other, no real direction other than sell and make revenue/cross-sell goals.

Explore other reviews about AAA Missouri

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and people

Cons

Work load is high and stressful

2.0
Mar 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They're pretty committed to providing a safe and inclusive environment for many different demographics.

Cons

Protocols are changed often without warning or any input from the people who will actually have to implement them, and sometimes employees receive contradictory information from different sources because nobody knows what's going on. Management has largely been outsourced to TX and CA and those managers have their own local teams too and don't care about their MO subordinates at all.

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