Solid Place, Head-Scratching Leadership Decisions - Total Loss Claims Adjuster AAA Missouri Employee Review

3.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

- Great people to work with - Middle managers generally fight for their teams - Plenty of diverse areas to jump to - Work is not difficult or overly stressful except for busy periods

Cons

- Upper management make head-scratching decisions regularly - Workload in Total Loss exceeds the average individuals capacity - Understaffed departments exacerbates the issue - Deeply flawed customer survey metrics (only receive credit for 8,9,or10 out of 10)

Explore other reviews about AAA Missouri

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and people

Cons

Work load is high and stressful

2.0
Mar 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They're pretty committed to providing a safe and inclusive environment for many different demographics.

Cons

Protocols are changed often without warning or any input from the people who will actually have to implement them, and sometimes employees receive contradictory information from different sources because nobody knows what's going on. Management has largely been outsourced to TX and CA and those managers have their own local teams too and don't care about their MO subordinates at all.

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