Ok for a time - Claims Service Representative III AAA Missouri Employee Review

2.0
May 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay; benefits; work from home

Cons

high stress levels; intense workload; lots of daily changes to processes; poor work equipment quality

Explore other reviews about AAA Missouri

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and people

Cons

Work load is high and stressful

2.0
Mar 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They're pretty committed to providing a safe and inclusive environment for many different demographics.

Cons

Protocols are changed often without warning or any input from the people who will actually have to implement them, and sometimes employees receive contradictory information from different sources because nobody knows what's going on. Management has largely been outsourced to TX and CA and those managers have their own local teams too and don't care about their MO subordinates at all.

See reviews by: Helpful|Rating|Date|All