Unrealistic expectations - Direct Sales Representative AAA Missouri Employee Review

2.0
May 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Various perks, insurance, community service

Cons

Unrealistic expectations. They claim inbound environment but it it outbound. You get maximum 5 inbound calls a day. You are on full commission but you're doing customer service half of the time, no base pay for that. Very high insurance rate, that customer doesn't even consider as option. Shrinking market with a little effort to hold on to it.

Explore other reviews about AAA Missouri

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are good and people

Cons

Work load is high and stressful

2.0
Mar 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They're pretty committed to providing a safe and inclusive environment for many different demographics.

Cons

Protocols are changed often without warning or any input from the people who will actually have to implement them, and sometimes employees receive contradictory information from different sources because nobody knows what's going on. Management has largely been outsourced to TX and CA and those managers have their own local teams too and don't care about their MO subordinates at all.

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