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      AAA National

      Engaged Employer

      AAA National reviews

      Good benefits, bad work eviroment - Customer Service Representative AAA National Employee Review

      2.0
      Jan 15, 2018
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay benefits are good for entry level; however, they aren't worth for young students or youth people.

      Cons

      Work schedules won't ever fit a good life-work balance. They will set mandatory overtime you'll have to comply regardless. Schedule requests to fits you needs aren't approved. Most of the co-workers are rude and the escalation lines are terrible at supporting.

      Explore other reviews about AAA National

      5.0
      Oct 26, 2025
      Trailing docs analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company had great team work

      Cons

      could work more on the communications aspect

      avatar
      AAA National Response
      6mo
      Thank you for your review. We’re glad you valued our strong teamwork and appreciate your feedback on communication. Continuous improvement is a priority, and your insights help us enhance the employee experience. Thank you for sharing your perspective, it’s invaluable to our growth.
      4.0
      Jun 3, 2026
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of room to contribute and cross-collaborate with other teams Sense of purpose Hybrid work

      Cons

      Work Volume is high, they utilize your skillset in multiple ways Like to start with contractors

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