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      AAA National

      Engaged Employer

      AAA National reviews

      Reconsider-High Turnover Rate-Very High Call Volume - Emergency Roadside Representative AAA National Employee Review

      1.0
      Oct 28, 2024
      Emergency roadside representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, equipment provided, not any more Pros, if Part-time, 3 days off, but you have to work 6 hr days for that extra day

      Cons

      Endless calls, members are upset. High turnover rate! AAA contractors treat members horribly. Do not get me started on the many supervisors, they are condescending, not helpful, and did I mention you do not have time to even take a sip of water. Impossible to really note a members complaint completely as you cannot be in an "afterwork" state for even a second without a supervisor popping up asking if you need help, or a call longer than 4 mins. If you can thrive in this kind of environment, my kudos to you.

      avatar
      AAA National Response
      1y
      Thank you for your review! It seems like this feedback might have been intended for a different company, as this is not a position at our company.

      Explore other reviews about AAA National

      5.0
      Oct 26, 2025
      Trailing docs analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company had great team work

      Cons

      could work more on the communications aspect

      avatar
      AAA National Response
      6mo
      Thank you for your review. We’re glad you valued our strong teamwork and appreciate your feedback on communication. Continuous improvement is a priority, and your insights help us enhance the employee experience. Thank you for sharing your perspective, it’s invaluable to our growth.
      4.0
      Jun 3, 2026
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of room to contribute and cross-collaborate with other teams Sense of purpose Hybrid work

      Cons

      Work Volume is high, they utilize your skillset in multiple ways Like to start with contractors

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