Micromanagement - Travel Advisor AAA Northeast Employee Review

2.0
Apr 15, 2022
Recommend
CEO approval
Business Outlook

Pros

401k, vacation time, sick time , good training

Cons

As A travel advisor you are in a retail environment you will have walk in members that take priority.Management expects you to do everything leads , log in to take calls from cue, follow up on documents . There online trainings , meetings , sales - service like a pyramid scheme and you are at the bottom. They will never clearly define the commission structure. You will be scrutinized by members and Managment. Management focuses on your numbers and sales but they have no idea the amount of work that goes into each and every sale from start to finish. Mbrs will make changes to there itineraries. Airlines will cancel flights. Hotels are short staffed. The totally satisfied survey that goes out to each and every mbr is again not indicative of your overall performance. You will not see commissions or mabey if your lucky 1%.

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AAA Northeast Response
4y
Hello! We’re sorry to hear about your experience. We strive to create an open culture and value feedback so that we can become an even better company for our employees and our members. Please feel free to reach us at humanresources@aaanortheast.com if you’d like to provide further information.

Explore other reviews about AAA Northeast

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

Cons

The life insurance division is in a growth phase, which can create frequent changes.

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AAA Northeast Response
1w
Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

Cons

-after 3 years I still don’t have ANY cons to working for AAA Northeast.

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AAA Northeast Response
6d
Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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