A good company - Call Center Manager Supervisor AAA Northeast Employee Review

3.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Solid training and a professional management staff. Free premium membership, helathcare

Cons

During winter seasons you are expected to be there no matter what, even if there is a state of emergency. Lots of shifts to choose from but hard to switch. If you start second shift or the overnight shift you will wait years to get an opportunity to get a different one.

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AAA Northeast Response
1y
Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you found our training and management staff to be professional and supportive. It's our goal to provide a positive environment where our employees can thrive. We wish you all the best and appreciate your contributions during your time with us.

Explore other reviews about AAA Northeast

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

Cons

The life insurance division is in a growth phase, which can create frequent changes.

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AAA Northeast Response
6d
Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

Cons

-after 3 years I still don’t have ANY cons to working for AAA Northeast.

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AAA Northeast Response
5d
Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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