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      AAA Northeast

      Engaged Employer

      AAA Northeast reviews

      Management sucks - Member Service Representative AAA Northeast Employee Review

      3.0
      Jan 28, 2025
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Additional income while working remote

      Cons

      With the constant changes that are being made during our shift, the rolling out of new products, and up charging members, the employees are often taken care of last. This is literally a dead end job not what l imagined.

      avatar
      AAA Northeast Response
      1y
      Thank you for your feedback. We take employees concerns very seriously and value your input. While we understand there have been challenges with the pace of change, our goal is to provide a positive work environment for all our employees. It is encouraged you connect with your manager or HR to discuss your concerns. Thank you!

      Explore other reviews about AAA Northeast

      5.0
      Jun 23, 2026
      Life insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

      Cons

      The life insurance division is in a growth phase, which can create frequent changes.

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      AAA Northeast Response
      3d
      Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
      5.0
      Jun 23, 2026
      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

      Cons

      -after 3 years I still don’t have ANY cons to working for AAA Northeast.

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      AAA Northeast Response
      2d
      Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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