Dont Get Comfortable With This Company - Members Service Representative AAA Northeast Employee Review

2.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent Medical Insurance Consistent Schedule Alot Of Overtime

Cons

No transparency Micromangement Rude Team Leads Incompetent Supervisors Rude Co Workers Unrealistic Metrics QA Constantly Changing Expectations No transparency at all you are hired for one job and told you will have incentives then you are transfered to another department before your probation period is over and you incentives are taken away.

avatar
AAA Northeast Response
1y
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met your expectations. Your concerns about transparency, communication, and management practices are taken seriously. Please feel free to reach out to humanresources@aaanortheast.com. Thank you!

Explore other reviews about AAA Northeast

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

AAA provides strong opportunities for professional growth, and management is generally supportive of employee development. The team culture is collaborative, and colleagues are willing to help each other succeed.

Cons

The life insurance division is in a growth phase, which can create frequent changes.

avatar
AAA Northeast Response
4d
Thank you for your thoughtful feedback! We appreciate your flexibility as we continue to grow and refine the club to better support both our team and members.
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

Cons

-after 3 years I still don’t have ANY cons to working for AAA Northeast.

avatar
AAA Northeast Response
3d
Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
See reviews by: Helpful|Rating|Date|All