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AAA The Auto Club Group

Engaged Employer

AAA The Auto Club Group reviews

Not keeping up with inflation - Insurance Aent AAA The Auto Club Group Employee Review

1.0
Dec 23, 2025
Insurance aent
Recommend
CEO approval
Business Outlook

Pros

Great health benefits corporate as it is was ok, a lot of activities a lot of engagement with the company as it is. Very generous pto and very flexible.

Cons

They kept on removing perks, benefits and pay. They tricked me into getting to a salary program that pays $15 an hour with the promise of possible 30% commission rates. This was my worst year personally I didn't make any money. My average commission payout this month was $600 this made me go into debt in order to keep my household expenses a float. Also they cut incentives and they took out protections for quoting agents they also took out access to underwriting team it felt like the company in the urge to save money was working against their agents on purpose. Very disconnected

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AAA The Auto Club Group Response
6mo
Thank you for taking the time to write a review on your experience. We genuinely appreciate and value your feedback as a former employe, as it will assist us with making future improvements. We are sorry to hear you did not have a positive experience, If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!

Explore other reviews about AAA The Auto Club Group

5.0
Jul 14, 2026
Sales associate
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits light calls

Cons

Long call time and short breaks

3.0
Jul 9, 2026
Travel support associate
Recommend
CEO approval
Business Outlook

Pros

Yearly bonus, small stipend for working from home for internet, Celebrate As One Points rewarded to use to purchase products, HSA/FSA.

Cons

Micromanaging to the point where you become hyper aware and race to get the numbers according to flawed metrics. It's very demoralizing. Role out of new systems and processes that cause too many issues the hinder a smooth work day, but you're still expected to complete a certain amount of tasks. A back office Admin function does not need call center type metrics.

avatar
AAA The Auto Club Group Response
1w
Thank you for taking the time to provide us with a review. We greatly appreciate and value your feedback as a former employee. If you’d like to provide additional feedback on your experience or discuss further, please feel free to reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!
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