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AAA The Auto Club Group

Engaged Employer

AAA The Auto Club Group reviews

Not all that it seems - Insurance Agent AAA The Auto Club Group Employee Review

2.0
Apr 12, 2026
Insurance agent
Recommend
CEO approval
Business Outlook

Pros

I worked with a fantastic team of people. They made coming to work each day a joy. We also had loyal and caring members. I enjoyed building strong relationships with the members.

Cons

We had meetings each week that went over the same metrics over and over. The management definitely had a gossip culture and played favorites. You could tell who the favorites were on the team. Team could definitely use some additional training opportunities. Felt more like a telemarketer not an insurance agent.

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AAA The Auto Club Group Response
3mo
Thank you for taking the time to write a review on your experience as a former employee! We genuinely appreciate and value your feedback, as it will assist us with making future improvements. We are happy to hear you had a positive experience in your relationships with coworkers and members. Thank you for your feedback for management regarding metrics and team culture. If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!

Explore other reviews about AAA The Auto Club Group

5.0
Jul 14, 2026
Sales associate
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits light calls

Cons

Long call time and short breaks

3.0
Jul 9, 2026
Travel support associate
Recommend
CEO approval
Business Outlook

Pros

Yearly bonus, small stipend for working from home for internet, Celebrate As One Points rewarded to use to purchase products, HSA/FSA.

Cons

Micromanaging to the point where you become hyper aware and race to get the numbers according to flawed metrics. It's very demoralizing. Role out of new systems and processes that cause too many issues the hinder a smooth work day, but you're still expected to complete a certain amount of tasks. A back office Admin function does not need call center type metrics.

avatar
AAA The Auto Club Group Response
6d
Thank you for taking the time to provide us with a review. We greatly appreciate and value your feedback as a former employee. If you’d like to provide additional feedback on your experience or discuss further, please feel free to reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!
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