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AAA The Auto Club Group

Engaged Employer

Hybrid schedule, but toxic culture and lack of support - Analyst AAA The Auto Club Group Employee Review

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule was nice.

Cons

Women, especially young women do NOT work here. There is a boy's club who defends/covers one another and limits the growth of female employees. Job opportunities are extremely limited, with promotion based on apon your ability to socialize within the company. Training is little to nonexistent, and every mistake you make is going to be brought up, even if it were months if not years ago. Lock your items when you are away, coworkers have gone through my backpack and drawers when I was not present. In meetings use the ai tool to take notes, even if the meeting is in person. Document everything, careful what you say, and do NOT trust HR.

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AAA The Auto Club Group Response
1mo
Thank you for taking the time to write a review on your experience as a former employee. We genuinely appreciate and value your feedback, as it will assist us with making future improvements. We are sorry to hear you did not have a positive experience while employed with us. If you’d like to discuss further or provide additional feedback, please reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!

Explore other reviews about AAA The Auto Club Group

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits light calls

Cons

Long call time and short breaks

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Yearly bonus, small stipend for working from home for internet, Celebrate As One Points rewarded to use to purchase products, HSA/FSA.

Cons

Micromanaging to the point where you become hyper aware and race to get the numbers according to flawed metrics. It's very demoralizing. Role out of new systems and processes that cause too many issues the hinder a smooth work day, but you're still expected to complete a certain amount of tasks. A back office Admin function does not need call center type metrics.

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AAA The Auto Club Group Response
4d
Thank you for taking the time to provide us with a review. We greatly appreciate and value your feedback as a former employee. If you’d like to provide additional feedback on your experience or discuss further, please feel free to reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!
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