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      AAA The Auto Club Group

      Engaged Employer

      AAA The Auto Club Group reviews

      Very Slow, Boring, and Uninspiring - Services AAA The Auto Club Group Employee Review

      1.0
      Aug 27, 2018
      Services
      Recommend
      CEO approval
      Business Outlook

      Pros

      I get paid on time

      Cons

      I get paid very little Very, very old average age, seems like everyone has gray hair here On site food is garbage Imagine the most boring office you can think of. This is worse than that. No wifi Slowest work pace I've ever experienced. If a project finishes two weeks late, it's practically done early. Garbage management The work environment is so miserable, it ruins my time away from the office because all I can think about is how much it's going to suck going back in the next day.

      Explore other reviews about AAA The Auto Club Group

      5.0
      Jul 14, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and benefits light calls

      Cons

      Long call time and short breaks

      3.0
      Jul 9, 2026
      Travel support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Yearly bonus, small stipend for working from home for internet, Celebrate As One Points rewarded to use to purchase products, HSA/FSA.

      Cons

      Micromanaging to the point where you become hyper aware and race to get the numbers according to flawed metrics. It's very demoralizing. Role out of new systems and processes that cause too many issues the hinder a smooth work day, but you're still expected to complete a certain amount of tasks. A back office Admin function does not need call center type metrics.

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      AAA The Auto Club Group Response
      4d
      Thank you for taking the time to provide us with a review. We greatly appreciate and value your feedback as a former employee. If you’d like to provide additional feedback on your experience or discuss further, please feel free to reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!
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