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AAA The Auto Club Group

Engaged Employer

Avoid like the plague - Insurance Agent AAA The Auto Club Group Employee Review

1.0
Apr 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Location is good, nice building

Cons

It says estimated annual salary would be around 68k for an insurance agent. Complete lie as the new compensation plan didn't go into effect until April 1st 2019. It would be a stretch to even make a commission on the busiest of months. Once new leadership came on board everything went down hill. Used to be a great place to work. Now micro managed, overworked, underpaid, no consistency. Call center in Saint Pete is now a churn center. No loyalty to the employees.

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AAA The Auto Club Group Response
7y
We always appreciate hearing from former employees. Thank you for providing your transparent review. If you would like to provide further recommendations, please reach out to HRFeedback@aaamichigan.com.

Explore other reviews about AAA The Auto Club Group

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits light calls

Cons

Long call time and short breaks

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Yearly bonus, small stipend for working from home for internet, Celebrate As One Points rewarded to use to purchase products, HSA/FSA.

Cons

Micromanaging to the point where you become hyper aware and race to get the numbers according to flawed metrics. It's very demoralizing. Role out of new systems and processes that cause too many issues the hinder a smooth work day, but you're still expected to complete a certain amount of tasks. A back office Admin function does not need call center type metrics.

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AAA The Auto Club Group Response
5d
Thank you for taking the time to provide us with a review. We greatly appreciate and value your feedback as a former employee. If you’d like to provide additional feedback on your experience or discuss further, please feel free to reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!
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