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AAA The Auto Club Group

Engaged Employer

Company Going Through Changes - Insurance Agent AAA The Auto Club Group Employee Review

3.0
May 25, 2013
Recommend
CEO approval
Business Outlook

Pros

The local insurance managers are nice and willing to listen. The company really cares about the customers and you can feel good about the products you are selling.

Cons

The pay is ok, but they mislead me about the renewal pay out. It is really bad. It is only 2% of total available renewal commission. I was told , it would be much higher. AAA does give you most of the first year available commission. They also are going through some internal changes. Two large AAA areas came together under the same management. Because of these two areas consolidating, they have recently missed up pay checks. It has been tough.

Explore other reviews about AAA The Auto Club Group

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits light calls

Cons

Long call time and short breaks

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Yearly bonus, small stipend for working from home for internet, Celebrate As One Points rewarded to use to purchase products, HSA/FSA.

Cons

Micromanaging to the point where you become hyper aware and race to get the numbers according to flawed metrics. It's very demoralizing. Role out of new systems and processes that cause too many issues the hinder a smooth work day, but you're still expected to complete a certain amount of tasks. A back office Admin function does not need call center type metrics.

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AAA The Auto Club Group Response
4d
Thank you for taking the time to provide us with a review. We greatly appreciate and value your feedback as a former employee. If you’d like to provide additional feedback on your experience or discuss further, please feel free to reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!
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