Pros
Benefits are decent. Can't be fired no matter how horrible of a person you are as long as your revenue & credit card production is good.
Cons
*Pay: They boast about the commission amounts you'll received w/in 90 days of starting when in reality the commission structure is created so you never received more than pennies on the dollar and after an insane amount of work is put in on your part, and you'll maybe see 1/100th of that in addition to the hourly. *Pay: No they do not give you a raise after your first year. The starting pay is below poverty level for the city of Nashville. *Pay: The pay checks don't make sense and nobody understands them. If you ask your manager, they'll tell you to call accounting. If you call accounting, who never does their job anyway, they'll tell you to talk to your line manager for the specifics. *Lack of Integrity: This company does give a crap if you die or if you're struggling, or if something happens that wasn't your fault. If you made their life difficult, they'll be sure to make yours even worse. Or just ignore you. *HR Department: Somebody could verbally abuse you in front of 5 or 6 other coworkers who include their statements and NOTHING will come of it. *Not enough money to invest in an updated building, software, or employee pay but a hell of a lot of money to buy up other AAA clubs and ruin their lives as well. *Advancement: None. There is no moving up in this company. The people who are in charge have been in charge for decades. There is no room for new people. *Training: Nobody who trains has ever been a field agent. Nor is there a consensus on updated policies. *DISCRIMINATION: The north and south territories are paid and treated very differently. Travel agents & MRs received considerably less revenue than insurance agents. *Passion for Travel? Not ACG. No support for technical issues, mistakes, or even follow ups. Nobody in management actually understands the travel industry and they don't care to learn how. *No integrity. Nobody follows up on what they promise you and they don't support you if you've discovered a discrepancy on literally anything. Honestly the worst part is that nobody cares. Nobody cared how hard you were trying nor did they care if you didn't do anything at all. As long as you churned credit card submittals, and that had a good turnover - you could get away with murder.
