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AAA The Auto Club Group

Engaged Employer

They don't care about their employees. - Anonymous employee AAA The Auto Club Group Employee Review

1.0
Apr 10, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have nothing good to say about the company.

Cons

They will lie about how reliant your job is on sales. during a certain virus related crisis they would rather put employees, who are unable to obtain the means to do their job, on a 90 day leave without pay and telling them they won't be able to file for unemployment during that time period and that if they wanted any kind of pay, they would have to use PTO. instead of taking the responsibility to provide the means for their stranded employees to perform their duties, they decided to care more about the money lining their pockets.

Explore other reviews about AAA The Auto Club Group

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits light calls

Cons

Long call time and short breaks

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Yearly bonus, small stipend for working from home for internet, Celebrate As One Points rewarded to use to purchase products, HSA/FSA.

Cons

Micromanaging to the point where you become hyper aware and race to get the numbers according to flawed metrics. It's very demoralizing. Role out of new systems and processes that cause too many issues the hinder a smooth work day, but you're still expected to complete a certain amount of tasks. A back office Admin function does not need call center type metrics.

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AAA The Auto Club Group Response
3d
Thank you for taking the time to provide us with a review. We greatly appreciate and value your feedback as a former employee. If you’d like to provide additional feedback on your experience or discuss further, please feel free to reach out to us at TalentAcquisition@acg.aaa.com. We look forward to hearing from you!
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