Pros
Pay was decent. Owner is generous with pay plans toward technicians, and provides a stable salary that is uncommon for service writers. Seems to care about the financial well-being of his employees.
Cons
Long hours. 6 days a week. Business is struggling and the owner openly comments about it, making it difficult to have a positive outlook. Current practices are well below industry standards(inspection quality, repair order documentation) and not transparent with the customers. Advisors aren’t encouraged to be forthright with customers about their technician’s inspection findings, but are instructed to first get approval for the main concern, then call back later with another list (this doesn’t allow the customer to make an informed decision about their vehicle). Unprofessional work environment. If you’re conservative leaning and can tolerate inappropriate jokes and borderline to fully racist comments, you’ll be okay. Otherwise you will find yourself very uncomfortable. No real health insurance options, just a knock-off Aflac program. Aamco training is well-below industry standards, phone script is clunky and poorly designed.