Terrific work/life balance but company culture and their way of doing things tend to undermine innovation and drive - Anonymous employee AARP Employee Review

3.0
Apr 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance: Overtime is rare, and most of the employees do the typical 40 hour work week (sometimes even less). Depending on the department, they also allow telecommuting. Worthwhile mission: Contributing to causes that directly impact the 50+ really gives you a sense of pride and purpose DC office is centrally located downtown Above average benefits: 401K + pension (provided you work there for atleast 5 years), health insurance, fully paid 4-week sabbatical called Renewal (after a tenure of 7 years), tuition reimbursement of up to 8K annually Other perks: Newly remodeled gym right in the office, full-time employees typically get their own offices (instead of cubes) , professional development training (in addition to the tuition reimbursement)

Cons

Company culture is more focused on consensus building and keeping everyone happy, and the emphasis on this tends encourage mediocrity and stifle innovation and thinking outside the box Processes and attitudes tend to get bureaucratic and slow - I've been in meetings where we discuss the same UNRESOLVED issues for 6 months There are a lot of folks who just float on by in terms of the quality of their work yet still manage to stay with the company for 10+ years; this indicates to me that poor performance is not just tolerated but also accepted as the norm Many employees are here just to retire, and you definitely get the play-it-safe mentality (those who are just here to do the bare minimum on their jobs instead of embracing challenges and making a big difference) Promotion opportunities vary by department, but for the most part is non-existent (unless you apply for a different position within the company)

Explore other reviews about AARP

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits even for interns like free lunch, reimbursed parking, hybrid work. good opportunities to network, hone your skills, and potentially get a permanent role within the organization.

Cons

long onboarding. lots of hr training.

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

benefits are strong - pension, vacation, sick, caregiving work life balance is generally good

Cons

AARP suffers from a serious toxic work culture, particularly in the IT and Digital Transformation departments. Leadership is atrocious. People leading the 2 key technology functions for the business are incompetent and ego maniacs. Both departments are extremely toxic with burned out employees and contractors. Money gets wasted in the extreme due to these factors. Constant signal switching on projects and priorities. Everyone you work with is unhappy. Bullying and retaliation are common. Avoid these departments in particular, but the whole organization is top heavy, with terrible leadership all around. Still there are some great and talented people, but it's not the norm, and senior leadership is wrought with incompetence and arrogance. The organization flails around endlessly, and blows money with no discipline or rigor to their work and methods. Think someone is juicing the Glassdoor numbers with people saying the place is great. No opportunity for growth. The organization tries to do good work, and does in many ways, but it's so poorly run that it severely hampers its potential.

4
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