Started strong then goes downhill - Wfh Customer Service Representative AARP Employee Review

2.0
Mar 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Non physical work Can mute mic to express frustration

Cons

No communication between advertising and costumer service Unoptimized call systems frustrating callers before caller even gets to agent Scheduling department doesn't communicate

Explore other reviews about AARP

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

amazing staff and nice work culture

Cons

no cons really just amazing place to work

4.0
Jun 30, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

I was able to take on multiple responsibilities, like research and volunteer engagement, with consideration of my time and workload from school.

Cons

At times, I felt like my work wasn’t as important or could’ve been done by my supervisors, especially when projects were close to completion, they would be altered but I understand it was for time efficiency.

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