Prepare for layoffs every year - Member Support Agent ABC Fitness Employee Review

2.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

remote work is ok .... ....

Cons

Low pay compared to competitors, good employees laid off or left, internal leadership broken, no growth path or career direction, every year get the "company is doing great" speech followed by no bonuses and layoffs speech. Lots of internal nepotism and favoritism. Certain teams act like they're in a clique.

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ABC Fitness Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear that remote work has been a positive aspect of your experience. We’re sorry to hear about your concerns regarding compensation, career growth, and leadership. We take feedback like this seriously and are continuously working to improve transparency, development opportunities, and the overall employee experience. We would appreciate the opportunity to learn more about your experience. Please feel free to reach out to us at people@abcfitness.com —we’d truly value the conversation.

Explore other reviews about ABC Fitness

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The team culture here is truly outstanding, everyone is incredibly welcoming and goes out of their way to make new members feel included from day one. The collaborative atmosphere makes it easy to ask questions and get support, regardless of your role or experience level. People are genuinely kind, approachable, and eager to share their knowledge. It's a great environment for learning and growing, especially as an intern.

Cons

Everyone on the team is extremely busy, which means projects can sometimes lack clear structure or defined goals. It can be difficult to get dedicated time from mentors or leads to move initiatives forward, so projects may feel somewhat ambiguous or slow to progress. Being proactive is a must, as things can get lost in the shuffle when everyone has a lot on their plate.

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Summer Bi-weekly Fridays off, quarterly disconnect days, unlimited PTO,

Cons

Too corporate, bad to no culture, toxic work environment, no recognition. Endless work, unclear objectives and goals from senior leadership and management. Little budget to hire good talent, no budget to promote.

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ABC Fitness Response
6d
Thank you for taking the time to share your feedback. We're glad to hear you appreciated benefits like Best Life Hours, quarterly disconnect days, unlimited PTO, and other time-off offerings. We recognize that employees' experiences can vary, and we take feedback like yours seriously. Creating an environment where team members feel supported, recognized, and have clarity around goals and priorities is important to us, and we are continually working to strengthen communication, leadership alignment, and the overall employee experience. We appreciate you sharing your perspective and wish you all the best in your future endeavors.
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