Unrealistic expectations!!!!!! - Customer Service Representative ABC Fitness Employee Review

1.0
Oct 20, 2016
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the trainers. And my classmates.

Cons

Terrible management , terminated after taking calls on my 7th day taking calls. Not realistic, management expects you to memorized everything in the manual and study like you were in school.

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ABC Fitness Response
9y
Thank you for giving us your feedback. ABC's expectations are extremely high and we do our best to make this clear from the beginning of the recruiting process, during on-boarding, and through training. As a company obsessed with creating the happiest clients we must continue to hold our expectations at the highest levels. Bill Murray -chro@abcfinancial.com

Explore other reviews about ABC Fitness

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The team culture here is truly outstanding, everyone is incredibly welcoming and goes out of their way to make new members feel included from day one. The collaborative atmosphere makes it easy to ask questions and get support, regardless of your role or experience level. People are genuinely kind, approachable, and eager to share their knowledge. It's a great environment for learning and growing, especially as an intern.

Cons

Everyone on the team is extremely busy, which means projects can sometimes lack clear structure or defined goals. It can be difficult to get dedicated time from mentors or leads to move initiatives forward, so projects may feel somewhat ambiguous or slow to progress. Being proactive is a must, as things can get lost in the shuffle when everyone has a lot on their plate.

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Training and development are on going and useful.

Cons

None that I can speak of

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