Nope horrible - Customer Service Representative ABC Fitness Employee Review

1.0
Oct 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Weekends off. good pay. Good benefits. Some coworkers are nice. Human resource is not bad, Holidays are paid and nice benefits..did I already say that? Not Many pros with this place

Cons

Rude managers! Trainers do not know policies. system from 1985. Turnover rate is horrible. Be ready to get fired before you start! I was in a class of 40 only 15 made it! Out of that 15 only 5 are still there!

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ABC Fitness Response
9y
Thank you for taking the time to give us feedback. We continuously look for and ask our team how to improve. In our efforts to create "Raving Fans" with our client, ABC's expectations are extremely high. We do communicate this through the interview process and based on your experience we need to make sure that new team members understand the expectations of learning our systems, hitting metrics, attendance, and quality. ABC is not meant for everyone and I do hear your frustration with your experience. Bill Murray - chro@abcfinancial.com

Explore other reviews about ABC Fitness

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The team culture here is truly outstanding, everyone is incredibly welcoming and goes out of their way to make new members feel included from day one. The collaborative atmosphere makes it easy to ask questions and get support, regardless of your role or experience level. People are genuinely kind, approachable, and eager to share their knowledge. It's a great environment for learning and growing, especially as an intern.

Cons

Everyone on the team is extremely busy, which means projects can sometimes lack clear structure or defined goals. It can be difficult to get dedicated time from mentors or leads to move initiatives forward, so projects may feel somewhat ambiguous or slow to progress. Being proactive is a must, as things can get lost in the shuffle when everyone has a lot on their plate.

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Training and development are on going and useful.

Cons

None that I can speak of

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