Member Service/ Client Services Agent - Member/Client Services Representative ABC Fitness Employee Review

2.0
Nov 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Work from home is about the best thing.

Cons

Point system is ridiculous. High turn over

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ABC Fitness Response
9y
We appreciate you taking the time to give us your feedback. We are extremely passionate about our member and client experience in our contact center. Our goal is to make all new team members and existing team members drive for excellence in all interactions. I would ask you to reach out to me so that I could talk with you about the communication issue that you address in your comments. We always want to improve and your feedback would be helpful. Bill Murray -chro@abcfinancial.com

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

The team culture here is truly outstanding, everyone is incredibly welcoming and goes out of their way to make new members feel included from day one. The collaborative atmosphere makes it easy to ask questions and get support, regardless of your role or experience level. People are genuinely kind, approachable, and eager to share their knowledge. It's a great environment for learning and growing, especially as an intern.

Cons

Everyone on the team is extremely busy, which means projects can sometimes lack clear structure or defined goals. It can be difficult to get dedicated time from mentors or leads to move initiatives forward, so projects may feel somewhat ambiguous or slow to progress. Being proactive is a must, as things can get lost in the shuffle when everyone has a lot on their plate.

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Training and development are on going and useful.

Cons

None that I can speak of

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