member services - Anonymous employee ABC Fitness Employee Review

2.0
Dec 6, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You receive paid training, get to work from home, decent pay

Cons

They have outdated programs with outdated equipment for WAH agents. They do not trust the WAH employees and are too rigid with adherence. Most of the agents have worked from home previously so they are already self-disciplined, The expectation from new agents is too high. They need better trainers and also need The agents do not feel like their supervisors support them and that makes the agent less likely to honestly express their opinion. They sacrifice their agents peace of mind and belief in themselves always saying they want the best costumer service available.

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ABC Fitness Response
9y
We appreciate your feedback and know that our expectations are extremely high. Our goal is to always look to improve. Since you have taken the time to lay out your concerns, it would be great to have the chance to talk with you and talk about the specifics. Please reach out to me. Bill Murray - chro@abcfinancial.com

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Pros

The team culture here is truly outstanding, everyone is incredibly welcoming and goes out of their way to make new members feel included from day one. The collaborative atmosphere makes it easy to ask questions and get support, regardless of your role or experience level. People are genuinely kind, approachable, and eager to share their knowledge. It's a great environment for learning and growing, especially as an intern.

Cons

Everyone on the team is extremely busy, which means projects can sometimes lack clear structure or defined goals. It can be difficult to get dedicated time from mentors or leads to move initiatives forward, so projects may feel somewhat ambiguous or slow to progress. Being proactive is a must, as things can get lost in the shuffle when everyone has a lot on their plate.

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CEO approval
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Pros

Training and development are on going and useful.

Cons

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