Customer Care Representative (At Home) - Anonymous employee ABC Fitness Employee Review

5.0
Nov 3, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The application and hiring process took about a month altogether. If your application meets their requirements they will send an email with a virtual interview process. It consists of recording yourself answering questions, multiple choice, and worded answer questions. If you pass that part they send an email asking for references. After you references are checked they send you an offer of employment. You do a one-day orientation(job overview) about an hour maybe two.. They go over training hours, pay rate, internet requirements, etc. After this they send you background checks, documents to sign i9 forms. They provide all computer equipment. Its either mailed or you can go into a local ABC office and pick it up. Training is web-based. They are really strict on attendance and being on time. Which is understandable. They have alot of benefits they offer. Very friendly trainers. Pay is $11-$13 and that's for an at home position in Arkansas. That's alot more than most at home jobs. They promote from within. Great Company!!

Cons

Short-term disability exclusions and waiting period for certain things.

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ABC Fitness Response
8y
Thank you for taking the time to leave your review. We greatly appreciate it! - Human Resources

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5.0
Jun 29, 2026
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CEO approval
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Pros

The team culture here is truly outstanding, everyone is incredibly welcoming and goes out of their way to make new members feel included from day one. The collaborative atmosphere makes it easy to ask questions and get support, regardless of your role or experience level. People are genuinely kind, approachable, and eager to share their knowledge. It's a great environment for learning and growing, especially as an intern.

Cons

Everyone on the team is extremely busy, which means projects can sometimes lack clear structure or defined goals. It can be difficult to get dedicated time from mentors or leads to move initiatives forward, so projects may feel somewhat ambiguous or slow to progress. Being proactive is a must, as things can get lost in the shuffle when everyone has a lot on their plate.

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Training and development are on going and useful.

Cons

None that I can speak of

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