Poor management - Customer Service Representative ABC Fitness Employee Review

2.0
Mar 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Opportunity for bonuses for not missing days

Cons

Can't use vacations days like you want. To many weird scripts.

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ABC Fitness Response
11y
Thank you for taking the time to give us feedback. We like to hear how we can always get better. We do have a lot of scripts in our member services and client services area, this is a big part of how we take care of our clients individual needs. If you have any additional feedback, it is always appreciated. Please contact Bill Murray at CHRO@abcfinancial.com

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5.0
Jun 29, 2026
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Pros

The team culture here is truly outstanding, everyone is incredibly welcoming and goes out of their way to make new members feel included from day one. The collaborative atmosphere makes it easy to ask questions and get support, regardless of your role or experience level. People are genuinely kind, approachable, and eager to share their knowledge. It's a great environment for learning and growing, especially as an intern.

Cons

Everyone on the team is extremely busy, which means projects can sometimes lack clear structure or defined goals. It can be difficult to get dedicated time from mentors or leads to move initiatives forward, so projects may feel somewhat ambiguous or slow to progress. Being proactive is a must, as things can get lost in the shuffle when everyone has a lot on their plate.

4.0
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Pros

-Remote work -Great culture -Good sales training

Cons

-Income volatility -high-pressure sales environment

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