Pros
The pay is not great but I can live off it. It is very AVERAGE. The workplace isn't usually stressful. Only when senior management decides to blow something out of proportion. The hours are steady and i have learned a lot. The best pro is the relationship I have made with our nice clients. They appreciate me more than my superiors & show more support/kindness.
Cons
I get fed up seeing senior mangement degrade people. They do not know how to listen and try to belittle people. It seems unnesessary. It creates a climate of fear. My boss is scared to ask trivial questions or requests. Everyone walks on eggshells around the same 5 "VP"s and GM that have been with abc for a really long time. the ceo lets them yell and scream at the staff and stays loyal no matter what they do. They get moved around to different positions but never are they dismissed. They seem to have a special boys club pass. Meanwhile really great people are biting their tongues. Meanwhile people are being surpassed and looked over. Meanwhile people are looking for new jobs because the chance of advancement or promotion is nonexistent. The other reviews have said it, There are no raises. A pay cut was made and there was never any communication whether we would ever get it back. the company seems to be growing so it seems like they can afford to give it back PLUS some. It would make people so much happier to say they work for abc. The reward would be a huge payoff through hard work if employees felt well taken care of. But instead people seem down and stressed about the next payday.