Flexible, unpredictable and too unstable to make a living. - Driver Crane/Boom Operator ABC Supply Co. Employee Review

3.0
Sep 18, 2014
Recommend
CEO approval
Business Outlook

Pros

From a drivers point of view, it gave me what I was looking for as far as day light hours, home every night to be with my family and diversity. It was great learning other jobs such as running a fork lift, unloading and loading trucks, warehouse work, picking orders to load trucks and deliver to customers. And of course learning how to run a crane/boom truck. A lot goes into running this thing and I have enjoyed doing this as it has been my favorite part of this job. If you are a driver who is looking for a little diversity and not just driving, this is the place to go. And if you are looking to get off the road all together, they have other positions as well such as warehousing and sales. They will also train you to run a crane/boom as well as some locations have these.

Cons

Issues I've had in working here, Chaos, poor communication, fixing and maintaining aging trucks, lack of equipment, Lack of common since and not to mention...A very low paying income! As a driver, we are used to working up to 70hrs. a week. Even at 60 it wouldn't be half bad. I'm lucky to get 45-50. If you can survive on 25-30,000 a year, then this is the job for you! If not, you may want to reconsider staying on the road or shopping around. I know some of you are wanting out of trucking all together! Can't blame you. That is why I am here. Now all this Depends on location though. Some stores do better than others. The store I work for seems to revolve around this "mythical" yearly bonus money that I keep hearing about. The more the manager saves in cost the more $ we make!? Last year I got a whole $1! Personally I'd rather have the overtime! You can keep the $1.

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1.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

None during my time there.

Cons

Drivers Beware. Misleading job expectations: Hired as a boom driver, but expected to perform multiple roles. The common phrase used is “everyone does everything,” which means you are also functioning as a warehouse worker. They won't disclose that. Warehouse responsibilities: Drivers are expected to pick and prepare their own orders, including pulling and wrapping materials before deliveries. Physical labor beyond job scope: Boom drivers are required to manually deliver heavy items such as doors, windows, and cabinets into homes, rather than using equipment as advertised. You will carry items into homes. Equipment expectations: Required to operate multiple types of trucks (boom, box truck, semi, moffett), often switching throughout the day. NO SET SCHEDULE. Disorganized workflow: No structured daily plan—only the first stop is known. Orders are frequently not ready, resulting in repeated trips back to the warehouse and significant downtime loading your own truck. Poor communication: Lack of coordination between management and staff; expectations and instructions are often unclear. Inadequate training: Very limited hands-on boom training Sent for NCCCO certification after only two weeks on the job. Unrealistic expectations to pass with minimal experience Onboarding issues: Disorganized process with little support for new hires Timekeeping errors: Hours were inaccurately recorded and required correction Management concerns: Unprofessional communication from branch management Reimbursement issues: Initial resistance to paying mileage and tolls despite prior agreement Boom Drivers Beware this review is specific to the Tinton Falls, NJ branch. Other locations may operate differently. However, frequent hiring for boom driver roles—especially during peak season—raises concerns about high turnover.

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