Pros
Company pursues and achieves excellence in a number of areas - quality of workmanship, on-time performance, responsive service department.
Cons
Industry move towards disposable process solutions and higher density processes poses a huge headwind in the market for ABEC, whose competence is very large stainless steel systems. Disposable solutions offered by ABEC are for niche applications, simply not competitive and sell poorly. Once rightly perceived as a technical leader, the rest of the industry has caught up in every respect - at a much lower price. Arrogant sales process alienate end clients and construction management companies alike, leading to lack of orders and layoffs while the rest of the industry is booming. Insufficient service offerings and resources to grow sales to levels desired. Sales targets have been heavily tied to sales compensation, with very unfavorable results to the employee. Sales and Sales Management is a revolving door as a result. All significant sales opportunities are micro-managed by the those at the top, often with disastrous results.