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      ABF Freight

      Engaged Employer

      ABF Freight reviews

      Customer Service Is Key-ABF Is Locked Out! - Anonymous employee ABF Freight Employee Review

      2.0
      Jun 30, 2013
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay compared to other industries and within this industry, or so I am told-many times by management.

      Cons

      Worst customer service organization I have seen. I pitty the sales reps because I can only imagine the headaches they must have trying to pick up the pieces with the customer when they are duped. Poor training structure for all positions at the service centers. Invest some money in training. Every new person has nowhere to turn. Hardly anyone knows anyone else's job or how to train them. Work/life balance is impossible unless you don't care.

      Explore other reviews about ABF Freight

      5.0
      Jun 26, 2026
      Checker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Low stress environment. No cost Healthcare benefits. An amazing Defined Benifit Pension. Terrific Company to work for.

      Cons

      Working on a cold dock in the Winter with do doors. Some workers that don’t appreciate the benifits of working under a Teamster contract.

      5.0
      Apr 14, 2026
      Road driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is best in the business. $100,000+ first year as a road driver. Year two I made $107,000… and took two months off for cancer surgery. Year three I made $129,000. I average 2-3 nights per week in a hotel. Usually only 1 night out then back home the next day. Frequently running turns (home at end of the run). Insurance is free and EXCELLENT coverage. I paid $1,000 total out-of-pocket for cancer surgery.

      Cons

      Not much life/work balance. Frustrating spending time on the extra board waiting to get a call to go to work, but with more seniority you get less wait time.

      avatar
      ABF Freight Response
      2mo
      Thank you for taking the time to share your experience and for your dedication to ABF Freight. We appreciate the critical role our drivers play in keeping our network moving, and we’re glad to hear that our pay, benefits, and healthcare coverage have supported you. We also recognize your concerns regarding work-life balance and training opportunities. Ongoing training and development for all employees is a focus for us, and insights like yours help shape those efforts. Please reach out to us at employeeexperience@arcb.com if you would like to share any additional ideas or feedback. Thank you again for writing a review and for being part of the ABF team!
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