4.0
Sep 4, 2013
Anonymous employee
Current employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
The difference with ABF is the fact that the employees actually care about customer service. I've never been with a company where the corporate culture is so positive. Drivers make a great effort to meet customer needs whether that be through the U-Pack services or general LTL freight. I am always impressed by how professional ABF's drivers are compared to other carriers.
Cons
The management can improve by communicating better with employees and making expectations more clear to drivers/checkers