Taking Vacation Time - Center Manager ACE Cash Express Employee Review

2.0
Mar 11, 2017
Recommend
CEO approval
Business Outlook

Pros

I have been with the company for 12 years and for the most part I do like working for Ace Cash Express.

Cons

Whenever you have problems and you can't settle settle it with your DM it seems like the higher up just side with them. I have a DM the takes my vacation time without me requesting it and put it on my paycheck. Now I don't have my vacation time when I need it. Somehow I feel that that is illegal since we have to request vacation with a form that we have to fill out. Also when you go by corporate rules and a check comes back because it was green-lighted the DM argues with you about not quoting policies to her and then your schedule gets changed and you don't get time off when you request it.

Explore other reviews about ACE Cash Express

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Meet great ppl. Leadership is awesome.

Cons

Can’t go outside for a break. Stuck inside the office for 10 hours.

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ACE Cash Express Response
10mo
Thank you for your kind words! We’re happy to hear that you’ve had a positive experience with us. We strive to provide a supportive and rewarding work environment for our team members. We appreciate your dedication and contributions, and we’re glad to have you as part of our team. Wishing you continued success!
4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Always able to get hours, only a few people staffed so not a lot of office politics. Great pay and good benefits

Cons

Not much growth opportunity, and advancement would definitely require relocating if the opportunity ever came. Constant change in bonus and incentive requirements making it difficult to reach goals.

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ACE Cash Express Response
1mo
Thank you for your feedback. We appreciate your role in our team's continued growth and success. We’re sorry the position didn't work out for you long-term, but we wish you all the best in the future.
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