Great benefits at a cost - District Manager ACE Cash Express Employee Review

3.0
Jul 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are sone of the best out there. If you like working solo, this is a decent job and you will learn a lot.

Cons

Expectations are ungodly. Most stores are staffed with one person that has the work load of 3-4 people. Must sell at least two prepaid cards a day and get at least two customers a month to take Direct Deposit on these cards. If you miss this expectation, disciplinary action, up to term. Store associates required to use their personal cell to Google businesses to solicit check cashing business. No reimbursement for use and supervisors constantly call you, even on days off. Required conference calls on days off and many times these are not paid. This has always been an intense company, not for the faint of heart. Now the expectations are unreasonable and the workload far exceeds the pay/benefits. DMs and above - zero work/life balance at all. Additionally- everyone is replaceable. No loyalty at all.

Explore other reviews about ACE Cash Express

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Meet great ppl. Leadership is awesome.

Cons

Can’t go outside for a break. Stuck inside the office for 10 hours.

avatar
ACE Cash Express Response
10mo
Thank you for your kind words! We’re happy to hear that you’ve had a positive experience with us. We strive to provide a supportive and rewarding work environment for our team members. We appreciate your dedication and contributions, and we’re glad to have you as part of our team. Wishing you continued success!
4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Always able to get hours, only a few people staffed so not a lot of office politics. Great pay and good benefits

Cons

Not much growth opportunity, and advancement would definitely require relocating if the opportunity ever came. Constant change in bonus and incentive requirements making it difficult to reach goals.

avatar
ACE Cash Express Response
1mo
Thank you for your feedback. We appreciate your role in our team's continued growth and success. We’re sorry the position didn't work out for you long-term, but we wish you all the best in the future.
See reviews by: Helpful|Rating|Date|All